At Fluency School, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Such as your name, email address, postal address, phone number, and payment information when you make a purchase or contact us.
- Usage Data: Information about how you use our website, including your IP address, browser type, access times, and pages viewed.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Process transactions and send you related information.
- Communicate with you, including responding to your comments, questions, and requests.
- Send you technical notices, updates, security alerts, and support messages.
- Monitor and analyze trends, usage, and activities to improve our website and services.
- Detect, prevent, and address technical issues or fraudulent activities.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, update, or delete your personal information.
To make a request, please contact us at contact@fluencyschool.com.au.
Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can choose to set your web browser to refuse cookies or alert you when cookies are being sent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the updated date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Fluency School
Email: contact@fluencyschool.com.au
Last updated: April 2025